FAQ


Q1: Can we have own brand packaging? And what will it take for us to do?

A1: Yes, we have in-house designers to meet up customized packaging requirements, all you have to do is to let us have you ideas.

The MOQ for each size of box is 500pcs for toner, 1000pcs for inkjets and others, normally one size box could be universal to many same sized models.

 

Q2: Does your cartridges print exactly the same as original?

A2: Compatible cartridges are known for its favorable prices and similar printing as originals.

 

Q3: Do your cartridges are compatible or remanufactured?

A3: We offer both compatible and remanufactured.

 

Q4: What is remanufactured cartridges and compatible new cartridges?

A4.1: Compatible means the cartridges are NOT produced by the original manufacturer, but work in place of the original cartridge. They function in exactly the same way as the original, but at a FRACTION of the price! Compatible cartridges are not available for every printer; if a Compatible cartridge is not available then a remanufactured one maybe.

If an alternative version of the original cartridge is available, then it will be either a compatible or remanufactured version. Compatible Inkjet Cartridges are generally available for Epson, Brother, Canon, HP and some Lexmark, Dell, Ricoh Printers.

 

A4.2: Where Compatible cartridges are not available for your printer, (usually on cartridges that contain the print head), then remanufactured cartridges may be available instead. These are Original Cartridges that have been used before and then be disassembled, all components inspected, separated and cleaned and then refilled with new toner to original specifications by remanufactured suppliers.

 

Q5: What is your MOQ?

A5.1: for sample orders, all sized samples are welcomed, we do understand your idea to increase order gradually.

A5.2: For air orders, MOQ $500 mixed; for sea orders, MOQ $5000 mixed.

 

Q6: Will your compatible ink cartridge damage my printer?

A6: In fact if it is used and storage properly, it won’t.

Our cartridges are manufactured according to the same technology (some are higher) request from OEM, and every cartridge is produced strictly under the requirement of ISO9001 and ISO14001.